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Thom
Thom

Posted on • Updated on

Get Started with RPA and ServiceNow

ServiceNow has now RPA capabilities with the new San Diego Release!! Whoop Whoop!!

Lets set up our environment so we can built our first robot:
First you need to install following plugins:

  • RPA Hub (sn_rpa_fdn) --> will also install the RPA Plugin Bundle (sn_rpa_plugins) (App Engine Studio (sn_app_eng_studio) --> is not necessary, but I would install AES as well :))

If you have installed all plugins, please check if there is a record in the Licence table:
Robotic Process Automation > Administration > Robots License Distribution
If not, create a record an add some attended and unattended bots.

Next you need to give (also your admin user) the sn_rpa_fdn.rpa_developer role so you can work in the RPA Design Studio.

Last thing, go to the RPA properties: Robotic Process Automation > Administration > Properties
and change the authentication mechanism to Basic.

Thats it! Now you can download the RPA Design Studio on your Windows, or have a MS-VM if you are a mac user like me, via Robotic Process Automation > Downloads.

If you want to also use the bots on your machine or VM, you can also download the unattended and attended bot runtime.

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