This is a submission for Twilio Challenge v24.06.12
What I Built
Optimizing Business Efficiency with AI Operators
Many businesses spend...
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This is a brilliant example of innovative automation in action. Well done on creating such an impactful project! An excellent way to enhance efficiency and cut costs for businesses. If I had a taxi business I'd jump on it right away...
Thank you Obasa
I think this is awesome. I did some car hailing service (Bolt) for a while, I think this can help enhance the driver-passenger experience by matching trips for a future date which guarantees revenue for the driver and improves customer experience.
Suggestions:
Thank you Anthony for these feedback and suggestions.
All points are well noted and are part of the final version.
This submission is for proof of concept and can't handle actual dispatching.
Each taxi company has a Dispatch system that handles quotes and sends out drivers, they also have API to connect with to get this done.
So ideally to be able to show quotes and actual dispatch a real Taxi company will be required.
This is awesome 😊
Thanks @jaybabson007
AI & Twilio a powerful weapon if properly harmonized. This project exemplifies that. Code base is easy to navigate and comprehensive, contributing to its successful outcome.
Great work.
Very nice usecase. A good question would be how trustworthy is this going to be? Then I'm curious if the model being used is supplied by Twilo or OpenAI itself
Thanks Victor.
I am not sure what you mean by trustworthy.
Twilio was used to handle communication through WhatsApp and SMS as a failover option
OpenAI was used to implement the AI Operator using the GPT4o Model through the API.
This link is helpful to understand OpenAI Assitance API
This is really brilliant.
Wow, this will really improve business operation for taxi companies and response time for their clients. this is great.
Amazing!
Can you take orders from outside Lagos? Like anywhere around the world?
Yes, the taxi company that will be using it will determine the zip codes they support. if the address falls within the zipcodes then it is good to go.
Great job
Thank you Abdulsalam
tested it and it works amazingly. I love the idea and how it's simple to interact with, responding naturally and still have your response processed as intended.
Thank you for the feedback and for helping to test the bot.
This is truly brilliant. Another AI potential unleashed by you. Can't wait to witness and utilize the full deployment of this solution.
Thanks Yusuf.
Incredible 🤩, this will really improve businesses for dispatch companies and improves their response time for clients. this is really nice well done.
Thank you Amrah.
Wow this is awesome
Thanks Isaac.
What a beautiful innovation. This is will be well received in our more technological inclined world. I can't wait to start enjoying it
Excellent work.
Thanks
All the best
This is great, seamless order and fulfilment.
Impressive.
Thanks Sodiq
Bravo! Can you ask for the cost of the service too?
Yes Nasiru, an API call will be sent out to the Taxi Company's internal system to request quotes after all info has been gathered
This is nice.
Could there be a feature where company staff can book a round-trip ride for home-office trips, with the company covering the cost?
Yes, this can be configured to this use case.
This is a no-brainer for dispatch operators.
Thanks Ibrahim
This is nice.
Have you considered reaching out to companies that may need this service?
No. But I am open to deploying it if needed
You will need to make them notice it.
Take Rida app for example
This is amazing.