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Amir Ehsan Ahmadzadeh
Amir Ehsan Ahmadzadeh

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RAG Explained: Tackling the Big Problems in AI

This is the post about understanding concept of RAG, but before diving into the core concept of Retrieval-Augmented Generation (RAG), I want to share a little bit about myself and the approach I take when learning something new. I’m new here and excited to be part of this community, so here’s a quick intro to my learning philosophy.


My Learning Philosophy

When it comes to exploring new technologies or concepts, I try to ensure they are worth my time by focusing on approaches or tools that are widely recognized as good practices. Time is valuable, so learning something impactful is always the goal.

I like to begin with a top-down approach by asking myself two key questions:

  1. What problem does this aim to solve?
  2. How were these problems addressed before this tool/technology existed?

These questions help me understand not just the “what” but also the “why” of a technology. With that in mind, let’s explore RAG together, focusing on its core purpose and what makes it significant.


What is RAG, and Why Does It Matter?

At its core, Retrieval-Augmented Generation (RAG) bridges the gap between generative language models (like GPT) and retrieval systems (such as search engines or databases). While generative models are amazing at creating human-like text, they have limitations, especially when it comes to:

  • Providing accurate and up-to-date information.
  • Retaining context about niche or domain-specific topics.
  • Operating efficiently without consuming massive computational resources.

These limitations—and how RAG addresses them—are discussed in more detail below. In essence, RAG solves these challenges by combining the creativity of generative AI with the precision and factual accuracy of retrieval systems.


The Problem RAG Solves

While large language models (LLMs) like GPT-3 or T5 are powerful, they have inherent limitations:

1. Outdated Knowledge

LLMs are trained on a static dataset. Once trained, their knowledge is fixed and may not include the latest information or domain-specific updates.

Example:

A user asks: "What are the latest COVID-19 travel restrictions?"

The LLM might not have up-to-date information because it relies on the training data available at the time of training.


2. Lack of Specific Domain Knowledge

LLMs may not perform well in niche domains or contexts requiring detailed, specialized information.

Example:

A legal question: "What does clause 4.3 in the GDPR specify about data retention?"

The LLM may generate a response that is vague or inaccurate due to limited understanding of the specific legal context.


3. Hallucinations

LLMs can "hallucinate" facts, producing confident-sounding but incorrect or fabricated answers because they predict the most likely word sequences, rather than relying on verified sources.

Example:

A user asks: "Who discovered Pluto?"

The model may incorrectly generate a random name, even though the correct answer is Clyde Tombaugh.


4. Inefficiency in Large Knowledge Bases

Incorporating large datasets directly into the model during training is impractical.

Example:

Storing and training on an organization's entire document library can be computationally infeasible.

Embedding all possible knowledge directly into the model leads to inefficiency.


How RAG Solves These Problems

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RAG overcomes these limitations by integrating retrieval systems with generative models. Here's how:

1. Dynamic and Up-to-Date Information

RAG systems retrieve relevant data from external sources, such as a document store, database, or API, at the time of querying. This allows the system to include the latest information without retraining the model.

Example:

Query: "What are the latest COVID-19 travel restrictions?"

Retrieval: Fetch the most recent government announcements or website data.

Response: Generate an accurate, up-to-date answer based on retrieved information.


2. Domain-Specific Context

RAG systems can leverage a curated knowledge base tailored to specific industries, ensuring that responses are grounded in the desired context.

Example:

Query: "What are the best practices for microservice architecture?"

Retrieval: Fetch relevant excerpts from technical documentation or whitepapers on microservices.

Response: Generate a summary or actionable recommendations using the retrieved data.


3. Grounded Responses (Reducing Hallucinations)

By using retrieval as a foundation, RAG reduces hallucination by grounding the response generation in factual, retrieved content. The model no longer relies solely on its internal knowledge but can explicitly reference external sources.

Example:

Query: "Who discovered Pluto?"

Retrieval: Access an astronomy textbook or article specifying Clyde Tombaugh.

Response: Accurately respond based on the retrieved material.


4. Efficiency and Scalability

Instead of embedding all knowledge into the model, RAG retrieves only relevant pieces of information as needed. This reduces computational load and allows the system to scale with large datasets.

Example:

A company stores thousands of internal documents in a vector database.

Instead of fine-tuning the LLM on all documents, the RAG pipeline retrieves only the 5-10 most relevant documents for the query, ensuring efficient usage of resources.


Illustrative Example of RAG in Action

Query: "What are the benefits of solar panels?"

  • Retrieval: The retriever fetches excerpts from relevant documents:
    • "Solar panels reduce electricity bills by converting sunlight into energy."
    • "They help in reducing carbon footprints."
  • Generation: The generative model processes the query and retrieved data to create an informed response:
    • "Solar panels offer several benefits, including reduced electricity bills and a smaller carbon footprint, by converting sunlight into energy."

Applications of RAG

  • Customer Support: Quickly retrieve and summarize relevant support documents to address customer queries.
  • Search-Driven Content Generation: Enhance search engines with conversational abilities grounded in real data.
  • Legal and Financial Assistance: Provide detailed, grounded answers based on legal documents or financial reports.
  • Medical Advice: Answer medical queries based on the latest research or medical guidelines.
  • Research Assistance: Summarize and contextualize scientific articles for researchers.

Why RAG is Transformative

  • Adaptability: Can be updated in real-time without retraining.
  • Customizability: Tailored to specific domains or datasets.
  • Efficiency: Reduces computational cost compared to embedding all data in the model.

In the next part of this post, I’ll delve deeper into how RAG works, its components, and share insights from my own exploration. Feel free to share your thoughts—how do you approach learning new technologies? Let’s start a conversation! 😊

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