Databricks’ upgraded Genie can carry out multi-step tasks without continuous supervision, using a Databricks-developed ontology to understand customer data.
The announcement also covers Unity Gateway, which lets users choose less expensive AI models to help control costs.
How Genie is used in practice
Databricks CEO Ali Ghodsi said he uses the assistant in his daily work, specifically using Genie to analyze employee satisfaction surveys and prepare for interviews.
Mr. Ghodsi highlighted the importance of such tools for managing large organizations. With about 12.000 employees at the company, he said that a single leader cannot maintain personal relationships with everyone — citing Dunbar’s number, which places a theoretical limit of stable human relationships at around 150 people. According to him, Genie offers a more objective view of the situation within the company, facilitating access to information that might not otherwise reach management.
Cost management with Unity Gateway
Along with the Genie upgrade, Databricks introduced Unity Gateway, a solution that allows businesses to better control the cost of using AI. Through it, users have the ability to choose more cost-effective AI models, depending on their needs.
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