What is a non-reproducible bug?
A non-reproducible bug is a defect triggered by a specific action that cannot be easily traced or reproduced by testers.

What is bug management?
Bug management is a process of bug identification, investigation from discovery through to resolution and elimination.

What is a bug report?
A bug report provides a detailed outline of the detected defects as well as the environment and precise steps leading to their reproduction.

What information should be included in a bug report?
The requirements as for what information a bug report should contain may vary depending on the project, customer requirements, or QA team approaches to the testing process. As a rule, a bug report should reveal the following points: summary, overview or description, steps to reproduce, test results, environment setup, configuration, screenshots.

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