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Jen Chan
Jen Chan

Posted on • Edited on • Originally published at jenchan.biz

On Levelling Up

This is a story I want to share with those with untraditional paths and/or are underrepresented in tech. My hope is that imposter syndrome or the lack of mentorship doesn't keep you in the dark about your value and experience. The article, "Being Glue" by Tanya O'Reilly was a poignant influence.

The Formative Years

This is our run-of-the-mill aspiring software dev. You know how the story goes: person did not go to school for computer science, teaches themselves and finds–

Tech Bootcamp at coworking office

-a bootcamp she thinks is reasonable for levelling up her coding skills, which she last flexed while updating GeoCities pages. She's excited, scared, but more determined than ever to take the leap into a new career. Once she masters the language of the web, all will be within reach!

Right before signing, the general manager looks her in the eye and says: "We'll teach you everything that's essential to becoming a web developer, but we don't provide any behavioural training."

She nods. Bootcamp teachers aren't babysitters or psychotherapists, and our friend here tutored highschool students before. She gets it.

Fictional Bitmoji character of a tech bootcamp graduate on LinkedIn

The bootcamp instructor is kind and encouraging, but her classmates are less friendly than her coworkers at Starbucks. No one feels like getting lunch together. Some get their work done as fast as possible and run to pitch their trendiest idea at neighbouring startups. Our dev-in-training tries to take it slow and steady. She was an overachiever in school, but starting over in a new discipline is incredibly humbling. She spends super long on every compiling and logical issue. Too long.

The weeks roll by and our friend is getting worried. She can't keep up with the curriculum, and she's having trouble finishing assignments. Her instructor notices she's exceptionally enthusiastic but has trouble remembering logical operations. He recommends she get an assessment for a learning disability. Having just dropped 15K on a bootcamp, she can't afford that. But she stays the course, and graduates from the bootcamp with some fragmented understanding of the web development.

Well, at least she got a professional headshot out of the bootcamp.

The First Job

Months past post-graduation. Our new dev is struggling to maintain momentum. Some days she gets so stuck on a problem she's not sure this was the right decision.

A lot of people make sexy portfolios, but your value is in the quality of code you write, right?

She creates a slapped together set of links barely-working projects and starts sending out custom CV letters and resumes out to any job she thinks she meets 80% of the wishlist for.

The interviews are insane intellectual decathlon. She never heard of a binary trees until interviewing at StackAdapt. She does coding tests on an old laptop with Microsoft Word as the code editor and no internet allowed. Our dev resolves to stay away from vendor events where she's asked to model.

And finally... she gets her first job. "Junior Front End Web Developer". Her boss, a charming middle-aged English tech director, introduces the agency with designer furniture as a place he wants his team to feel excited to go to work everyday.

Everyday for a year she pounds out emails in eight languages. Tries to make friends at the office. She writes the QA spec. She becomes the human debugger for a WYSIWYG tool that's not ready for market. Meanwhile, coworkers start vaporizing. Who's next?

Stock photo of termination meeting

The Real Job(s)

Several years pass and our dev friend has barrelled through a few more jobs that are more or less dead-end. She encountered teams full of juniors with CS degrees, Silicon Valley defector startups, four-person codebro teams that go from pitching to death-marching. Every workplace is unique in its dysfunctions.

She continues to venerate those with the most experience, dogging them like students to professors at office hours. Observing their moves and habits closely, she experiments with adopting the traits of the most inspiring leaders she's worked with.

Stack of programming books

It seems like the post-work self study is finally paying off. If she puts in the time, anything can be learned, and if she doesn't know, she'll ask for help on a community discord or in the #dev channel. She's recognizing architectural weaknesses, drawing solution diagrams, pairing with developers, switching between spike tickets, code reviews and feature dev, meeting with product for feature triage, writing the handoff documentation... She's an agency in a trench coat. Nothing is below her and she knows what to do to deliver. Some people talk to her as if she's leading the project. Some people talk to her as if she's an intern.

Rinse and repeat. After a year of onboarding, teaching and even helping with recruiting... she asks her manager to discuss a possible raise with a two-page bullet list of achievements and career goals in hand.

What could go wrong?

After listing the achievements of the past year, she looks her manager in the eye and says the number. The table goes quiet.

They end the meeting quickly with pleasantries; they'll get back to her soon.

And she waits. One month turns into two. She sends emails asking periodically. It's coming, they say.

Meanwhile, our dev friend starts window shopping for jobs. She's trading notes with peers with the same experience. She can't believe her ears what they've been making. She tries saying the numbers at interviews. Hiring managers don't bat an eye.

The hidden job market

Her manager with twenty reportees finally makes time to meet with her.

"We appreciate all you've done for us, thanks for stepping up. Clearly you can take a project from idea to MVP, but you're not as experienced as our intermediate developers."

But I taught your new intermediate hire how to unit test and tool his IDE.

"Your salary is actually the high end for your level."
Didn't they just call me a unicorn last month for juggling both design and development?

"We think you're more advanced in UX than you are as a developer."
Uh, I designed, implemented and onboarded a white label style guide that served 2 teams. I managed the design sprint ahead of the dev sprint, I prioritized when product refused to prioritize. I even joined the devs to complete the remaining sprints after I completed the design sprint.

"Ok. I'd like to know what I can do to move towards that :)"

That was the last they spoke of it.

blank piece of paper


If there were any advice I could give to someone in this position, I cannot stress more:

  1. Maintain a positive attitude
    And stop doing the work they don't compensate for.
    Don't give anyone reason to scapegoat you as resentful, even if you might rightfully be. Gotta collect those LinkedIn reccos ;)

  2. Decide what's important to you
    What kind of a position do you want next?
    What kind of company do you want to end up?
    What about that job would be most important to you?

Base compensation, promotion in title and responsibilities, friendly colleagues, being able to work remotely, being able to leave 9-5, or working 4 days a week...?1 These are your bottom lines, and you'll focus your interviews and job hunt on this.

In the situation you cannot leave, find ways to extract value from your environment. Seek out people who are more experienced than you and get their perspective on your code, or ask them for advice or pick their mind on how they got to their position. Presuming you already gave more than what's expected of your role, it's your call to make the rest of this situation productive for yourself. (Except for workplaces with group bullying or harassment... that's completely reasonable to avoid contact with people who are doing this and to get out ASAP.)

  1. Interview carefully
    Check that the company's values and incentives align with your career growth goals. Ask about management style, delivery expectations, how performance is evaluated and what's considered technical leadership at the company. Don't wait a year to find out. Don't take a second interview with willy-nilly answers.

  2. Develop confidence before jobhunting
    -or this situation will keep recurring. Trade notes with peers and figure out your market value. Your assumptions about what your seniority or compensation should be will surprise you! You are the expert on your own abilities, and by collecting references from peers who've worked with you and documenting your quarterly accomplishments, you'll become better at selling yourself at an interview.

One of these days... I'll be taking my own advice.


  1. Some may say "it's not the title that matters", but if you're less visibly represented or you look young, then hell, the title makes good practices and decisions easier to enforce if you want to have impact on a team.  

Top comments (10)

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panditapan profile image
Pandita

agh I feel you regarding doing almost everything at a job, being told you're not experienced enough or whatever excuse they have, and then seeing coworkers who barely put the minimum get raises or promotions.

Sending lots of hugs <3

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jenc profile image
Jen Chan • Edited

Things are going to be alright. I did get an offer for a senior role before... which clued me into my own capabilities and market value.

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dumboprogrammer profile image
Tawhid

I call this abuse and in the past I was abused too just bc "I'm a self taught, I don't have experience".
But now I rule over 'em.
Time will tell the truth

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jenc profile image
Jen Chan

I think the term is "underlevelling"...

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dumboprogrammer profile image
Tawhid

underestimating etc

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jenc profile image
Jen Chan

"Downleveling" in gaming, I suppose

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valeriavg profile image
Valeria

Thank you for sharing!
It's strange how different stories are and yet similar. The one similarity is that it shouldn't be this way! You shouldn't be required to pay to get a job, you shouldn't be put on emails or modeling as a developer, you shouldn't be underpaid and most importantly you shouldn't choose to be a only a designer just so that people would feel better about themselves. Do it all, girl! Burst their bubbles! Show them how it is supposed to be. 😎

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jenc profile image
Jen Chan

Absolutely... people can have depth of knowledge in multiple areas 🤙

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masonharper profile image
Mason Marper

Thanks for this.

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jenc profile image
Jen Chan

I could definitely see situations where others in the same position have a ton of responsibilities and wouldn't be able to move as easily, but I'm lucky to have the luxury of choice! 👏🏼