Greetings, my fellow code warriors. I have been a DevOps engineer for little over 2 years.
Oneday my manager came to and said there is a POC (Proof of Concept) requirement for one of our customers. We need to develop some features in his ServiceNow environment. I was wondering what the heck is ServiceNow?
I did my homework and get to know little bit about the platform. It is a SaaS based ticketing platform (correct me if I'm wrong) and we can create tables, forms, customer facing portal workflows and many more.
I accepted the challenge and delivered the POC tasks. After delivering I realized Snow (servicenow) is a really great platform. So I thought it would be great to share my knowledge and experince with my fellow code warriors.
I value your feedback for future articles of Snow KB. Cheers!
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