IT outsourcing is becoming more prevalent, enabling businesses worldwide to make significant changes. Companies outsource software development for a variety of reasons, including specialized expertise and cost savings.
The pandemic has shifted the forces that influence a business's outsourcing requirements and digital transformation strategy. Organizations' business strategies, organizational processes, and patterns of employee engagement have all changed significantly. Companies had to transition to a remote work mode and rely on digital platforms by 2020.
The year 2020 presented unexpected challenges for the industry, reshaping previously anticipated trends in software development outsourcing.
Consider the anticipated outsourcing trends for 2021.
Continuing to work from home
As a result of the pandemic, an increasing number of businesses now allow employees to work remotely. Even before this global event, most technology companies in popular outsourcing locations such as Ukraine operated remotely. Global Workplace Analytics predicts that by 2021, approximately 25%-30% of the world's workforce will work from home several days per week.
Any business that has employees who work from home must protect their privacy. At some point, such companies will have to rely on third-party vendors to ensure the security and performance of their home networks. This could imply a shift toward hybrid clouds with robust security features. Employees can also access on-premise cloud systems via a secure connection to the business network.
Prioritize quality over price
The collaboration will no longer prioritize cost savings; instead, the value of quality will be prioritized. While cost savings will remain the primary reason businesses outsource, efficiency and operational proficiency will become equally important. For an extended period, the primary reason firms outsourced software development was to save money. However, due to a scarcity of available professional talent to hire for internal growth needs, there has been a shift in recent years.
As a result, IT outsourcing trends have emerged that place a premium on quality results. As the competition among outsourcing firms intensifies, the quality of service provided increases as well. Additionally, businesses forego costly in-house IT experts in favor of specialized IT professionals located abroad.
Cooperation with a single vendor
Because businesses place a higher premium on product quality than on cost savings, it is also prudent to strengthen vendor communication and partnerships. Previously, it was common to outsource a single project to multiple vendors. Businesses will increasingly rely on single-vendor outsourcing in the coming years. They'll want to minimize the risks and uncertainties associated with dealing with numerous vendors.
Businesses will avoid contracting with multiple providers in favor of forming partnerships. Organizations are looking for outsourcing vendors with experience delivering the highest level of service, and collaborating with various vendors is not a problem as long as expected outcomes are obtained. However, a large outsourcing company that performs full-cycle software development with a team of experienced developers would have a significant advantage in establishing a reliable partnership.
Favorite outsourcing locations
This year, we will see increased interest in Eastern and Central Europe's IT outsourcing markets rather than China and India. While India and China will continue to dominate outsourcing, accounting for the lion's share of global outsourcing revenue, Ukraine, Poland, Belarus, and Romania will be formidable competitors.
High-quality facilities, well-trained staff, and affordable prices propel the outsourcing market in Eastern and Central Europe forward.
Additional mobile and web applications
In 2021, the most frequently outsourced information technology service will be application development. Over 60% of businesses outsource at least some of their applications, up from 56% last year.
Globally, the vast majority of users desire mobile-based platforms. Indeed, some individuals are abandoning desktop computers in favor of mobile devices. This trend is expected to continue in 2021. Mobile devices account for 50.88 percent of all usage, while laptops account for 46.39 percent.
With more people working on the move, demand for smartphone apps will continue to grow. If an increasing number of customers do not use laptops, you must ensure that your business is moving in the direction of mobile transformation. A mobile-friendly website and apps are ideal for success.
To summarize
Outsourcing enables businesses to develop competitively advantageous technologies more quickly. These outsourcing trends are pretty obvious, at least to those who have been paying attention to the state of the information technology industry. It's time to rekindle your interest if you've been ignoring these trends. If you do not keep up with market trends, you will fall behind the competition. Given how adaptable businesses must be to stay current, falling behind could be costly.
We at Relia Software are always willing to lend a helping hand in the adoption of new technologies. Our company works exclusively with professionals upgrading their skills to create and guarantee the highest quality services.
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