When creating a bug report or feature request, using a screencast is a powerful tool that can save time and improve communication.
Here are a few reasons why you should consider using a screencast when submitting bug reports or feature requests:
Speed: Often, it's much faster to shoot a 2-minute video than to explain what you need in text. This is especially true when dealing with complex issues or user interfaces.
Precision: With a screencast, you can show exactly what you want, highlighting specific elements or actions on the screen. This eliminates any confusion or ambiguity that can arise from written descriptions.
Context: A screencast also allows you to show how you got to the error, providing valuable context for developers trying to reproduce and fix the issue. This can be particularly helpful when dealing with issues that are hard to reproduce.
Conclusion:
Screencasts can be a valuable tool when reporting bugs or requesting features. They allow you to communicate effectively and efficiently, helping developers understand and address the issue more quickly. If you are unfamiliar with screencasting software, free and paid options such as Quicktime, Snagit, and my favorite, Loom, is available.
Part of the series: 52 dos and don’ts on how to get things done by the IT department
I've created a list of 52 dos and don’ts that can make your work with IT much more productive and enjoyable!
These dos and don’ts are not about managing an IT department, but about how you can get things done by the IT department.
A new dos and don’ts every week in 2023
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