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Πώς συνδέεται ένας AI voice agent με το τηλεφωνικό κέντρο μιας επιχείρησης
epicvoice profile

Πώς συνδέεται ένας AI voice agent με το τηλεφωνικό κέντρο μιας επιχείρησης

#ai #voip #telephony #webdev
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1 min read
Outsource the switchboard or remove the calls? Count first
rickardcollander profile

Outsource the switchboard or remove the calls? Count first

#customerservice #telephony #saas #support
1
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9 min read
Our Phones Could Not Recognise Customers Whose Numbers Had Spaces in Them
serguey_shinder_4ab9b87b1 profile

Our Phones Could Not Recognise Customers Whose Numbers Had Spaces in Them

#sergueyshinder #data #telephony #crm
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2 min read
Depot Callers Waited Eleven Minutes While a Third of Our Agents Had Nothing to Do
serguey_shinder_4ab9b87b1 profile

Depot Callers Waited Eleven Minutes While a Third of Our Agents Had Nothing to Do

#sergueyshinder #itoperations #servicedesk #telephony
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2 min read
One dropdown cost 390ms on the same phone call
shahinhu profile

One dropdown cost 390ms on the same phone call

#voiceai #webdev #telephony #performance
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5 min read
Translating a Phone Call Live: The Hard Parts We Had to Think About
idanedri profile

Translating a Phone Call Live: The Hard Parts We Had to Think About

#ai #translation #telephony #product
1
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4 min read
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