Holger Imbery

Science and technology enthusiast, Microsoft Power Platform and Azure Architect - writes and talks about conversational AI and robotic process automation.

Berlin, Germany Joined on Jun 8, 2022 https://www.cognitiveservices.ninja

Pronouns

he/him

Work

principal architect @NTTDATA

conversational ai, voice bots

all kinds of professional talk about power platfors, azure cognitive services, conversational ai & voice assistants

62 posts published

1 comment written

4 tags followed

Holger Imbery

Feb 18

Unlocking Productivity and Creativity: Harnessing the Power of Microsoft 365 Copilot with good prompts

6 min read

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Holger Imbery

Jan 28

How Human Handover in Chatbots Improves Customer Service

5 min read

Holger Imbery

Jan 14

Add a Copilot Studio Bot to Dynamics 365 Customer Service for Improved Assistance

9 min read

Holger Imbery

Jan 14

Streamline Your Workflow with Power Automate Copilot

4 min read

Holger Imbery

Jan 14

Exploring the Potential of Retrieval-Augmented Generation using Azure Open AI Solutions and build your ownGPT

4 min read

Holger Imbery

Jan 14

Leveraging Dynamics 365 Customer Service for a Superior Digital Contact Center Experience

4 min read

Holger Imbery

Jan 14

Dynamics 365 Customer Service: Verify Users with a Single-Use Password in Text Chat

3 min read

Holger Imbery

Jan 14

SharePoint Integration: Add Your Custom Microsoft Copilot Studio Copilot with SSO Support

3 min read

Holger Imbery

Nov 26 '23

Mastering ALM (Application LifeCycle Management) for Microsoft Power Platform: A Comprehensive Guide (Part 5 - approval with...

5 min read

Holger Imbery

Nov 20 '23

Multilingual Magic: Power Virtual Agents / CoPilots for Global Engagement (preview)

2 min read

Holger Imbery

Nov 20 '23

Mastering ALM (Application LifeCycle Management) for Microsoft Power Platform: A Comprehensive Guide (Part 4 - working with...

7 min read

Holger Imbery

Nov 4 '23

Mastering ALM (Application LifeCycle Management) for Microsoft Power Platform: A Comprehensive Guide (Part 3 - working with...

5 min read

Holger Imbery

Oct 29 '23

Mastering ALM (Application LifeCycle Management) for Microsoft Power Platform: A Comprehensive Guide (Part 2 - environment...

5 min read

Holger Imbery

Oct 23 '23

Mastering ALM (Application LifeCycle Management) for Microsoft Power Platform: A Comprehensive Guide (Part 1 - the basics)

4 min read

Holger Imbery

Oct 14 '23

Revolutionizing Bot Building: Unleash the Power of Generative Actions in Power Virtual Agents

6 min read

Holger Imbery

Oct 8 '23

Create Your "ownGPT" in a Protected Way and Advance Its Potential (Part 5) - Refine and enhance knowledge on your own data

5 min read

Holger Imbery

Oct 1 '23

Create Your "ownGPT" in a Protected Way and Advance Its Potential (Part 4) - adding additional channels and take action on...

3 min read

Holger Imbery

Sep 24 '23

Create Your "ownGPT" in a Protected Way and Advance Its Potential (Part 3) - activate chat history for adding a more...

2 min read

Holger Imbery

Sep 19 '23

Create Your "ownGPT" in a Protected Way and Advance Its Potential (Part 2) - Incorporating your own data to create unique...

3 min read

Holger Imbery

Sep 19 '23

Create Your "ownGPT" in a Protected Way and Advance Its Potential (Part 1) - a simple web chat experience targeting chatGPT...

4 min read

Holger Imbery

Sep 19 '23

Azure OpenAI Services as a "CoPilot" in Visual Studio Code

3 min read

Holger Imbery

Aug 28 '23

Azure OpenAi services: working with your own data without compromising your intellectual property

4 min read

Holger Imbery

Aug 20 '23

Customer Service Automation: The Perfect Duo of Dynamics 365 Customer Service & Power Virtual Agent

3 min read

Holger Imbery

Aug 20 '23

Elevate Your Dynamics 365 Customer Service with the Voice Channel: A Simple Guide

3 min read

Holger Imbery

Aug 20 '23

Generative answers with Search and summarize the content with Power Virtual Agents

2 min read

Holger Imbery

Aug 20 '23

Generative Answers with Power Virtual Agents

2 min read

Holger Imbery

Aug 20 '23

Enhancing Customer Support with Power Virtual Agent Copilot

3 min read

Holger Imbery

Aug 20 '23

Enhancing Customer Support with Dynamics 365 Copilot

5 min read

Holger Imbery

Aug 20 '23

Power Virtual Agent in a Day - a curated link list

4 min read

Holger Imbery

Jul 1 '23

Dynamics 365 Customer Service: Effortlessly Detect Clients in Conversations

3 min read

Holger Imbery

Jun 24 '23

Dynamics 365 Customer Service: Assessing Customer Experience with Surveys

3 min read

Holger Imbery

Jun 17 '23

Dynamics 365 Customer Service: Design Your Own Live Chat Experience

2 min read

Holger Imbery

Jun 10 '23

Creating Multilingual Chatbots with Power Virtual Agents: 3 Workarounds to Get Started

3 min read

Holger Imbery

Jun 3 '23

Transform your AI assistants with the ability to generate answers, perform actions, and additional features using Microsoft...

4 min read

Holger Imbery

May 27 '23

Business Process Automation for Sustainability: Why It Matters

4 min read

Holger Imbery

May 20 '23

Power Virtual Agents and PowerFX: A Sneak Peek

4 min read

Holger Imbery

May 13 '23

Power Virtual Agents: Find Online Content-Based Topic Suggestions

4 min read

Holger Imbery

May 6 '23

Bot Framework Composer and Power Virtual Agents: Why It's Time to Make the Switch

3 min read

Holger Imbery

Apr 29 '23

Comparing Power Virtual Agents for Microsoft Teams vs Standalone Subscription: Which One to Choose?

3 min read

Holger Imbery

Apr 22 '23

Azure OpenAI Services: Mastering the Art of Text Creation and Modification

#azure

8 min read

Holger Imbery

Apr 15 '23

Creating Powerful Bots with Power Virtual Agents' Natural Language Understanding and Custom Entities

6 min read

Holger Imbery

Apr 8 '23

Azure OpenAI Services: Getting started.

#azure

3 min read

Holger Imbery

Apr 1 '23

Power Virtual Agents - Create and Edit with Copilot (preview)

3 min read

Holger Imbery

Mar 25 '23

Power Virtual Agents - GPT based conversation booster (preview)

3 min read

Holger Imbery

Mar 19 '23

Dynamics 365 Customer service - always an answer to every question

3 min read

Holger Imbery

Mar 11 '23

Power Virtual Agents: Use OpenAI GPT-3.5 as a helper for trigger phrases and custom entities

3 min read

Holger Imbery

Mar 4 '23

Dynamics 365 Customer service: Realtime translation to break barriers in text chats.

3 min read

Holger Imbery

Feb 25 '23

Dynamics 365 customer service: configure call recording and transcription for voice bots and agent dialogues.

3 min read

Holger Imbery

Feb 18 '23

personalized customer experience with voice bots and Dynamics 365 Customer Service

3 min read

Holger Imbery

Feb 11 '23

Dynamics 365 Customer Service - escalating to a Teams User

2 min read

Holger Imbery

Feb 4 '23

Dynamics 365 Customer Service Voice Channel

4 min read

Holger Imbery

Jan 28 '23

Multilingual IVR Replacement for Dynamics 365 Customer Service (Voice Bot)

6 min read

Holger Imbery

Jan 21 '23

Power Virtual Agents extensions for Dynamics 365 (workaround on installation hiccups)

2 min read

Holger Imbery

Jan 14 '23

The Chitchat of the other kind - ChatGPT in Power Virtual Agents

4 min read

Holger Imbery

Jan 7 '23

Dynamics 365 Customer Service with Power Virtual Agents (2)

5 min read

Holger Imbery

Dec 31 '22

Dynamics 365 Customer Service with Power Virtual Agents (1)

8 min read

Holger Imbery

Dec 24 '22

Power Virtual Agents Developer Environment - a low-code platform for conversational assistants

4 min read

Holger Imbery

Dec 17 '22

Use CRM Data in your Power Virtual Agent Voice Bot

3 min read

Holger Imbery

Dec 10 '22

Give your Bots a voice

6 min read

Holger Imbery

Dec 3 '22

Extend Power Virtual Agent with Azure Cognitive Services

#azure #powervirtualagent #lowcode

6 min read

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