[8/100] #100DaysOfCloud Today, I created a simple chatbot using Amazon Lex and taught the bot how to respond to utterances.
Amazon Lex :
Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.
Use cases :
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Build virtual agents and voice assistants
- Enable self-service capabilities with virtual contact center agents and interactive voice response (IVR). Users can change a password or schedule an appointment without speaking to a human agent.
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Automate informational responses
- Design conversational solutions that provide responses to frequently asked questions. Improve Connect & Lex conversation flows for tech support, HR benefits, or finance with natural language search for FAQs powered by Amazon Kendra.
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Improve productivity with application bots
- Automate basic user tasks in your application with powerful chatbots. Seamlessly connect with other enterprise software through AWS Lambda and maintain granular access control through IAM.
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Maximize the information trapped in transcripts
- Design chatbots using existing contact center transcripts. Reduce design time from weeks to hours and accelerate bot deployment.
You can try to create a simple chatbot using Amazon Lex yourself by following the steps from the link below :
GitHub
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