DEV Community

Shagufta Ahmed profile picture

Shagufta Ahmed

404 bio not found

Joined Joined on 
How Health Systems Are Ending Referral Leakage with AI
shagufta_ahmed_2839eab915 profile

How Health Systems Are Ending Referral Leakage with AI

Comments
7 min read

Want to connect with Shagufta Ahmed?

Create an account to connect with Shagufta Ahmed. You can also sign in below to proceed if you already have an account.

Create Account
Already have an account? Sign in
How to Redact PHI in Live Voice Streams Before the LLM
shagufta_ahmed_2839eab915 profile

How to Redact PHI in Live Voice Streams Before the LLM

Comments
6 min read
Why Do Older Patients Prefer Talking to AI Support?
shagufta_ahmed_2839eab915 profile

Why Do Older Patients Prefer Talking to AI Support?

Comments
4 min read
AI Voice Agents Can Now Rebook Cancelled Slots in Seconds
shagufta_ahmed_2839eab915 profile

AI Voice Agents Can Now Rebook Cancelled Slots in Seconds

Comments
4 min read
Zero-Retention Voice Models Are Eliminating Data Leaks
shagufta_ahmed_2839eab915 profile

Zero-Retention Voice Models Are Eliminating Data Leaks

Comments
6 min read
Your Slow After-Hours Callbacks Are Killing Patient Trust
shagufta_ahmed_2839eab915 profile

Your Slow After-Hours Callbacks Are Killing Patient Trust

Comments
6 min read
Voice AI Can Now Switch Dialects Mid-Sentence
shagufta_ahmed_2839eab915 profile

Voice AI Can Now Switch Dialects Mid-Sentence

Comments
6 min read
The Quiet Death of the Phone Menu in Modern Clinics
shagufta_ahmed_2839eab915 profile

The Quiet Death of the Phone Menu in Modern Clinics

Comments
4 min read
How Cutting Call Abandonment by 60% Unlocked $400k in Revenue
shagufta_ahmed_2839eab915 profile

How Cutting Call Abandonment by 60% Unlocked $400k in Revenue

Comments
5 min read
Guardrailing LLMs to Stop Prompt Injection in Voice Bots
shagufta_ahmed_2839eab915 profile

Guardrailing LLMs to Stop Prompt Injection in Voice Bots

Comments
6 min read
How to Keep Voice AI Latency Under 500ms in Healthcare
shagufta_ahmed_2839eab915 profile

How to Keep Voice AI Latency Under 500ms in Healthcare

Comments
5 min read
What Happens to Patient Voice Data After the Call Ends?
shagufta_ahmed_2839eab915 profile

What Happens to Patient Voice Data After the Call Ends?

#infrastructure #privacy #security
Comments
6 min read
How One Dental Group Recovered $180k in Leaked Referrals
shagufta_ahmed_2839eab915 profile

How One Dental Group Recovered $180k in Leaked Referrals

Comments
6 min read
The Quiet Death of the Traditional Medical Call Center
shagufta_ahmed_2839eab915 profile

The Quiet Death of the Traditional Medical Call Center

Comments
5 min read
You Are Leaking Patient Data Through Unvetted LLMs
shagufta_ahmed_2839eab915 profile

You Are Leaking Patient Data Through Unvetted LLMs

Comments
7 min read
How Voice AI Verifies Patient Identity Without Passwords
shagufta_ahmed_2839eab915 profile

How Voice AI Verifies Patient Identity Without Passwords

Comments
6 min read
Where Do Patient Referrals Go When the Front Desk Is Busy?
shagufta_ahmed_2839eab915 profile

Where Do Patient Referrals Go When the Front Desk Is Busy?

Comments
7 min read
Why Do Patients Trust Some AI Voices and Hang Up on Others?
shagufta_ahmed_2839eab915 profile

Why Do Patients Trust Some AI Voices and Hang Up on Others?

Comments
7 min read
How to Tune Your STT Engine to Stop Voice Bots From Interrupting
shagufta_ahmed_2839eab915 profile

How to Tune Your STT Engine to Stop Voice Bots From Interrupting

Comments
6 min read
AI Receptionist vs Human Receptionist: Cost, ROI, Accuracy & Real-World Performance (2026)
shagufta_ahmed_2839eab915 profile

AI Receptionist vs Human Receptionist: Cost, ROI, Accuracy & Real-World Performance (2026)

66
Comments 7
11 min read
Before and After: What a Clinic's Phone Operations Look Like 90 Days After Deploying Voice AI
shagufta_ahmed_2839eab915 profile

Before and After: What a Clinic's Phone Operations Look Like 90 Days After Deploying Voice AI

102
Comments 2
6 min read
Why 88% of Healthcare Appointments Are Still Booked By Phone
shagufta_ahmed_2839eab915 profile

Why 88% of Healthcare Appointments Are Still Booked By Phone

16
Comments 1
4 min read
3 Signs Your Healthcare Institution Is Losing Patient Trust Through Poor Communication
shagufta_ahmed_2839eab915 profile

3 Signs Your Healthcare Institution Is Losing Patient Trust Through Poor Communication

#healthcare #ai #communication #webdev
53
Comments 11
3 min read
Debugging Voice Agents: How to Know if Your STT, LLM, or TTS Is the Problem
shagufta_ahmed_2839eab915 profile

Debugging Voice Agents: How to Know if Your STT, LLM, or TTS Is the Problem

#ai #webdev #stt #llm
103
Comments 3
2 min read
Emotion-Aware Voice Agents: How AI Now Detects Frustration and Adjusts in Real Time
shagufta_ahmed_2839eab915 profile

Emotion-Aware Voice Agents: How AI Now Detects Frustration and Adjusts in Real Time

#ai #voiceagent #learning
20
Comments
5 min read
Your Doctors Are Drowning in Paperwork. Here's What It's Costing You.
shagufta_ahmed_2839eab915 profile

Your Doctors Are Drowning in Paperwork. Here's What It's Costing You.

#ai #mentalhealth #architecture #webdev
31
Comments
6 min read
loading...